1. Introduction
At VOOCME, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
2. Information We Collect
- Personal Information: When you place an order or create an account, we collect details such as your name, email address, phone number, and shipping/billing address.
- Payment Information: Payment details (e.g., credit/debit card or UPI information) are processed securely through third-party payment gateways (like PhonePe) and are not stored on our servers.
- Non-Personal Information: We may collect non-identifiable data, such as browser type, device information, and website usage statistics, to improve user experience.
3. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery updates.
- To communicate with you about your orders, account, or promotional offers.
- To improve our website, products, and customer service through analytics and feedback.
- To comply with legal obligations, resolve disputes, and enforce our terms.
4. Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience. Cookies help us remember your preferences and provide a personalized shopping experience.
- You may disable cookies through your browser settings, but some website features may not function properly without them.
5. Data Security
- VOOCME employs industry-standard security measures such as SSL encryption and firewalls to protect your personal information.
- While we take strong precautions to safeguard your data, no online transmission is 100% secure. We advise customers to take care when sharing sensitive information online.
6. Third-Party Disclosure
- VOOCME does not sell, trade, or rent your personal information to third parties.
- We may share necessary data with trusted service providers (e.g., shipping companies, logistics partners, or payment processors) solely to fulfill your orders or improve services.
- We may disclose information if required by law, or to protect the rights and safety of VOOCME, its users, or the public.
7. Your Rights
- You have the right to access, update, or delete your personal information by contacting us at support@voocme.com.
- You may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions in our emails.
8. Data Retention
- We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
9. Changes to Privacy Policy
- VOOCME reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via email (if available) or posted on our website.
- Continued use of our services after policy updates signifies your acceptance of the revised Privacy Policy.